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123 Live Help Chat

  • Overview
  • Live Video Chat &Text Chat
  • Operator Panel
  • SkypeIn Service
  • Proactive Chat Invitation
  • Spell Checker
  • Chat Transfer
  • File Transfer
  • Image Transfer
  • Co-browsing
  • Multiple Chat Sessions
  • Canned Messages
  • Real-Time Notification
  • Ban IP Address
  • Monitor Traffic
  • Tracking Visitor
  • Track Visitor Referrer
  • Track Visitor Footprints
  • Recognize Return Visitor
  • Statistics Report
  • Traffic Sources
  • Referring Sites
  • Search Engines Statistics
  • Live Keywords Statistics
  • Visitors & Customers
  • Network Location Statistics
  • Operating Systems Statistics
  • Browser Capabilities Statistics
  • Screen Resolution Statistics
  • Performance Management
  • Department Visits Statistics
  • Operator Performance Statistics
  • Marketing Features
  • Advertising Features
  • Custom Logo & Optional Skin
  • Customer Survey
  • Administrator Management
  • Real-Time Operator Monitoring
  • Low Rating Notifier
  • Remote Administration
  • Self-Generating Scripts
  • Edit Multiple Departments
  • Manage Banned User list
  • Custom Built-In Chat Buttons
  • Chat Customer Convenience
  • Queue Notifications
  • Email Chat Transcripts
  • Interesting Smilies
  • Typing Indicator
  • Online/Offline Messaging System
  • Safety Features
  • Miscellaneous
  • Free Installation & Integration
  • Customization
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    Department Visits Statistics
    123 Live Help Department Visits Statistics enables admin to monitor the visits to different departments in any length of time. With these data, admin could learn when each department the busiest and fine-tune the live chat departments by adding and removing operators, making sure all workflow is practical and efficient.

    Live Support Department Visits, Live Support Chat, Live Chat Software, Online Chat Software, Live Chat Support
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